Phone : 877.777.6855 (toll-free) / 216.539.9655

Helpdesk

 
remote support

Immediate Remote Support - Get Help Now by Following the Instructions Below

1. Call us at 216.539.9655 option #1 to receive your 6 digit pin code.

2. Enter the 6 digit pin code in the box below and click connect.

 



submit a ticket

Submit a Helpdesk Ticket Online

Submit a new helpdesk ticket View a helpdesk ticket
Submit a ticket View a ticket

All helpdesk tickets will be responded to within one business day.

 


Emergency - After Hours, Weekend or Immediate On-site and Remote Support

During business hours: Monday - Friday 8:00 - 5:00pm

$50 rush fee + 1 hour minimum @ $100/hr

After business hours:

Evenings and Weekends: Hourly rate $150/hr - 1 hour minimum

Holidays: Hourly rate $200/hr - 1 hour minimum



 
Copyright © 2009 Bitboyz llc | Web & IT Services | Cleveland OH