Computer Support

Flat rate computer support for your business anywhere, anytime for both Mac and PC.

Technology can can keep your business on the cutting edge by streamlining processes, keeping you in touch with your customers and keeping all your data organized and available anytime you need it. But what happens when your technology doesn't work for you? What if in the blink of an eye all your data disappears? Do you have a plan in place that can minimize or even eliminate downtime?

Bitboyz has the tools and expertise to support your business whether you right next door or thousands of miles away. We will create a competent and comprehensive technology plan to support your business goals and needs right from the start. Our certified and experienced team or Microsoft, Apple and Linux certified technicians will be ready to assist your day to day support requests to network maintenance and optimization.

Our flat rate managed service plans allow you to accurately predict, budget and manage all of your IT expenses leaving you more money and time to focus towards your business. Complete network monitoring occurs 7/24/365 so we can resolve problems before they cause any interruption. We'll provide you with monthly reports detailing backup status,hardware up-time, security threats and more. Let Bitboyz partner with you to manage and align your technology and business strategies. Call us at 216.539.9655 for a free network assessment and managed service quote today.

Let us manage all of your IT functions.

Remote Monitoring: Let us monitor your backups, computers, servers and other critical network devices 365/24/7. We'll be able to predict most problems before they occur and minimize downtime due to failures and emergencies.

Help Desk: Give your employees a access to our business hour or 24/7 helpdesk with industry certified technicians accessible by phone, e-mail and ticketing system.

Spam Filtering: Advanced 12 layer filtering virtually eliminates spam before it ever touches your e-mail server, allowing your employees to spend more time working and less time sorting through email.

Email Archiving: Our Microsoft Exchange email archiving services keep your business in compliance with email retention guidelines and safeguard your data for up to 7 years.

Hosted Email: We offer both hosted Microsoft Exchange 2007 and Google Apps set up and support.

Backups: Over 60% of companies that suffer some sort of data loss go out of business within a year. Don't let your business become a statistic. Protect your data with our fully managed off-site and on-site backup solutions.

Inventory: We can maintain an inventory of IT assets as well as keep track of hardware and software lifecycles to reduce spending and create more efficient cash flow.

We'll handle the purchasing.

We partner with some of the leading IT vendors in the industry to pass on deep discounts on hardware and software to all of our clients. Let us handle the purchasing, asset management and monitor equipment and hardware lifecycles to start saving your business time and money.